Lifestyle Learning Direct

Many nursery sales assistants are passionate about plants, but lack the necessary sales skills to boost sales. Others have a good selling ability but lack the plant knowledge needed to assist customers and really ‘sell' the product. This Nursery Sales Assistant course has been developed to provide the necessary balance between plant knowledge and sales skills. You learn plant identification and care, how to advise customers, and important sales secrets that will boost your bottom line. This course trains staff on how to open and, most importantly, close a sale.

This course was developed in response to a request from a retail nurseryperson who was finding it difficult to find staff with appropriate skills. As he put it, job applicants were either over-qualified or lacked the basic skills needed to be able to identify plants, advise customers on their use and to understand some basic sales techniques and procedures.

AIMS OF THIS COURSE

At the completion of this course you should be able to:

• Recognise a sales opening.
• Identify and demonstrate how to close a sale.
• Demonstrate a range of sales skills in a horticultural workplace
• Identify a range of different plants, based on their flower and leaf structures.
• Describe the importance of effective communication and sales techniques in the retail nursery industry.
• Demonstrate knowledge of how to care for plants, both in the garden and in the nursery.
• Demonstrate knowledge of appropriate plant selection for a range of different sites.
• Identify a range of plant health problems and describe appropriate chemical and non-chemical control methods.
• Demonstrate knowledge and application of nursery products.
• Describe the importance of plant placement in the retail nursery.

Delivery Options

Online - (click on the link below for further details on pricing and enrolment)

CD ROM